Privacy Policy

1. Introduction

This document sets out the privacy policy of the website walkeasy.com.au owned by Walk Easy Pedorthics Australia Pty Ltd, ABN 63 612 528 971 (referred to in this privacy policy as 'we', 'us', or 'our').

We take our privacy obligations seriously and we've created this privacy policy to explain how we store, maintain, use and disclose personal information.

By providing personal information to us, you consent to our storage, maintenance, use, and disclosing of personal information in accordance with this privacy policy.

We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.

2. Types Of Personal Information We Collect

The personal information we collect may include the following:

• Name
• Mailing or street address
• Email address
• Social media information
• Telephone number and other contact details
• Age and date of birth
• Images, recordings and 3D scans of you
• Credit card or other payment information
• Sensitive information as set out below
• Information about your business or personal circumstances
• Information in connection with client surveys, questionnaires and promotions
• Your device identity and type, I.P. address, geolocation information, page view statistics, advertising data and standard web log information
• Information about third parties
• Any other information you provide us via our website or our online presence, or otherwise required by us or provided by you

3. How We Collect Personal Information

We may collect personal information either directly from you or from third parties, including where you:

• Contact us through our website
• Receive goods or services from us
• Submit any of our online signup forms
• Communicate with us via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise
• Interact with our website, social applications, services, content and advertising
• Invest in our business or enquire as to a potential purchase in our business

4. Use Of Your Personal Information

We collect and use personal information for the following purposes:

• To provide goods and services to you
• To communicate with you, including about our goods and services, and to respond to your requests
• To improve our goods and services and to develop new products and services
• To personalise and customise your experience with us
• To verify your identity
• For research, data analytics, and business development purposes
• For advertising, marketing and promotional purposes
• To comply with our legal obligations

5. Disclosure Of Your Personal Information

We may disclose your personal information to:

• Our employees, contractors and related bodies corporate
• IT service providers, data storage, web-hosting and server providers
• Marketing and advertising providers
• Professional advisers, bankers, auditors, our insurers and insurance brokers
• Payment systems operators and financial institutions
• Courts, tribunals and regulatory authorities, as required or authorised by law
• Any third parties to whom you have directed or permitted us to disclose your personal information

6. Sensitive Information

To assist in providing our services to you, we may collect sensitive information from you, including information relating to your health. We will only collect, use or disclose your sensitive information in the ways you have consented to, or otherwise, as permitted by law. We may use and disclose your sensitive information for purposes relating to providing you with our services and data analytics, research, education, training, marketing and/or referring you to medical or health service providers in circumstances where we cannot obtain your consent. However, we will never sell your personal or sensitive information to third parties.

Your sensitive information may also be used or disclosed to comply with our legal obligations.

7. Security

We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.

8. Links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.

9. Requesting Access Or Correcting Your Personal Information

If you wish to request access to the personal information we hold about you, please contact us using the contact details below, including your name and contact details. We may need to verify your identity before providing your personal information. In some cases, we may be unable to provide you with access to all your personal information, and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

If you think any personal information we hold about you is inaccurate, please contact us using the contact details set out below. We will take reasonable steps to ensure that it is corrected.

10. Complaints

If you wish to complain about how we handle your personal information held by us, please contact us using the details set out below including your name and contact details. We will investigate your complaint promptly and respond to you within a reasonable timeframe.

11. Contact Us

For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please get in touch with us using the details set out below: